Privacy Policy

This privacy policy sets out how Forest Electrical Services Ltd uses and protects information that you provide to us when you visit our website.

Forest Electrical Services is committed to ensuring that your privacy is protected in line with GDPR regulations. Your information will not be automatically collected by visiting this website. Should you wish to provide certain information by which you can be identified (for example when using the contact form) when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Forest Electrical Services Ltd may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 1st April 2025.

What we collect

We may collect the following information:

  • Contact information including name/telephone number and/or email address
  • Demographic information such as address/postcode.
  • Automatic information collected such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.


What we do with the information we gather:

We require this information to understand your needs and provide you with a quality service, in particular for the following reasons:

  • Internal record keeping and audit
  • To improve our products and services.
  • For our internal analytics and reporting purposes.
  • We will only contact you using the details you provide for reasons directly relating to your purchase of services or providing further information on our products and services if you have requested us to do so.
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. All databases are managed in-house on a secure password protected server or cloud-based system.  Hard copy documents may be temporarily stored if relevant to your enquiry or purchase and are shredded on completion.

Controlling your personal information

We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so (eg audit by governing organisation) and to complete aspects of our service delivery to you (eg accounting software, design software etc).

You may request details of personal information which we hold about you under GDPR and the Data Protection Act 1998.  If you would like a copy of the information held on you please contact us with your request.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect. Please contact us at We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so (eg audit by governing organisation) and to complete aspects of our service delivery to you (eg accounting software, design software etc)
You may request details of personal information which we hold about you under GDPR and the Data Protection Act 1998.  If you would like a copy of the information held on you please contact us with your request.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect. Please contact us at info@forest-electrical.co.uk..